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Brad Koontz is the Vice President of Solution Sales at Hitachi Solutions. He is currently responsible for the North American Dynamics Presales team. Brad came to Hitachi Solutions as part of the Customer Effective acquisition and has been in the Dynamics channel for 14 years. He believes that those in presales are not only the rock stars of the sales cycle, but they can also play a major role in the creation of ideas and solutions that become valuable intellectual property.