Microsoft Synapse & Customer Insights with Frank Weigel

Microsoft Synapse & Customer Insights with Frank Weigel

Frank Weigel


FULL SHOW NOTES
https://podcast.nz365guy.com/294

  • Find out more about Frank Weigel’s life and family background. 
  • What Frank does when not working. 
  • A conversation about Frank’s educational and career background. 
  • Frank Weigel’s journey within Microsoft. 
  • Talks about Frank’s role and what’s involved. 
  • Understanding Customer Insights. 
  • A discussion about the two elements of Customer Insights. 
  • What is a Customer Data Platform (CDP)? 
  • Tell me about Microsoft's CDP product? 
  • Why do originations want to achieve a 360-degree view of their customers? 
  • How does Master Data Management system differ from CDP? 
  • An overview of Microsoft orchestration. 
  • How has Covid impacted the way customers look at CDP? 
  • What Frank is seeing from Partners when it comes to CDP? 
  • With most products licensed by those who can access the software, how does this work with Dynamics 365 Customer Insights? 

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Frank Weigel

Frank Weigel is the Vice President of the Dynamics 365 Insights Applications group at Microsoft. His team is focused on building SaaS offerings that allow organizations to drive better customer outcomes by using data and AI to gain actionable insights. Dynamics 365 Customer Insights and Dynamics 365 Engagement Insights, alongside the Citizen Data Integration offerings like Power Query are all owned by the group. Prior to Insights Apps, Frank drove the creation of Power Virtual Agent after having previously led the PowerApps PM team, where he enabled Citizen Developers to create custom business apps. Before joining Microsoft, Frank spent a decade at startups in the San Francisco Bay Area in a range of product management roles, most recently as VP of Products at Couchbase, working on a distributed high-performance NoSQL document database.