He graduated with a degree in Electronic Engineering from York University but soon became an IT professional. His early training career included Windows Server, Active Directory and other infrastructure courses. In 2005, he crossed over into the Microsoft Dynamics CRM world, starting with version 1.2.
Feridun’s Microsoft Dynamics CRM experience includes delivery of training courses, installation, customization and support. He works with many CRM resellers and partners as well as having his own clients. In August 2005, he taught one of the first CRM 3.0 beta courses to a selected class of CRM partners.
He has also worked with Microsoft Business Solutions on CRM courseware and exam development and has delivered Train-the-Trainer courses to Dynamics professionals interested in becoming Microsoft Certified Trainers. Feridun helped as a Technical Learning Guide at TechEd from 2005 to 2008 inclusive and at Convergence in 2007 and 2008. Feridun lives with his wife and three sons in Stansted, Essex, in England.