Staying Ahead of the ISV Industry with Ed Grant

Staying Ahead of the ISV Industry with Ed Grant

Ed Grant


FULL SHOW NOTES
https://podcast.nz365guy.com/83

  • Brief background about Solgari and how the company came about 
  • Professional background – from corporate finance to IT, career highlights 
  • Setting a company on the right footing in the ISV industry 
  • Voice as a channel – what it is and the sophistication around what it is, and security level 
  • Choosing Microsoft over other big companies in the ISV industry 
  • Chat as a channel – tackling third-party solutions, working in the Asian market 
  • Go-to-market services – Microsoft’s involvement, segmenting your market, engaging with Microsoft partners and/or customer, Channel Integration Framework, Dynamics 365 integration 
  • Engaging with Microsoft – Should you engage with a Microsoft subsidiary or the head office? 
  • Engaging with the right partners 
  • Nature of AppSource listing – inquiry, trial version, etc. 
  • Ensuring good support for a trial user on AppSource – human touch + digital experience 
  • Perspective on where the future is going, specifically around AI 
  • Advice on somebody considering wanting to become an ISV with Microsoft 

RESOURCES

Support the show (https://www.buymeacoffee.com/nz365guy)

Ed Grant

Ed Grant is the CFO & Co-Founder at Solgari, the all-channel cloud business communications solution and a leading Microsoft ISV and provides the Dynamics 365 All-channel Solution to Microsoft D365 partners and customers globally.

Ed is an advisor to a number of technology startup companies. He worked in TMT corporate & investment banking at Citigroup for 10 years in Dublin, London & Paris, followed by 3 years in private equity focused on technology.

Ed is a German & French speaker. He’s also a vivid follower of national hunt horse racing and a big rugby fan.