Recruiting & Leadership in the Dynamics Practice with Heather Hall

Recruiting & Leadership in the Dynamics Practice with Heather Hall

Heather Hall


FULL SHOW NOTES
https://podcast.nz365guy.com/19

  • Doing Dynamics 365 Recruitment right
  • Profile of a great candidate
  • Core roles in a Dynamics 365 delivery team
  • Engaging with recruiters
  • Poaching of staff
  • Choosing candidates
  • Onboarding new people into the teams’ culture
  • How to stop top long-term talent leaving
  • Testing for attitude and team fit
  • Dynamics 365 skill-testing candidates
  • Microsoft Certification and the selection process
  • Forms of education
  • Creating first day moments
  • Advice to leaders; to do more of? Less of
  • Leadership in a Dynamics Practice
  • Biggest leadership challenges
  • Inspire your people

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Heather Hall

Heather Hall is a Senior Vice President of CRM at Eclipse, a DXC Technology Company. Her role involves strategy, including skill building for the team, right-sizing roles, and re-focusing on industries. Today that means that the CRM practice within Eclipse is a high performing, target exceeding, hyper-growth business unit, laser-focused on the Retail, Manufacturing and Financial Services industries with support for Public Sector and Healthcare through recent mergers and acquisitions.