Microsoft Business Applications MVP
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Nicolas Fernandez is a Dynamics 365 certified professional, Speaker, Instructor, Blogger and Vlogger. Has more than 10 years of experience as a functional CRM analyst, of which the last 6 years has been working exclusively with Dynamics CRM / Dynamics 365 Customer Engagement and the ISVs around it. Also, Nicolas is certified in Microsoft Dynamics 365, Sure Step methodology, ClickDimensions and XperiDo.
Since the 2011 version of CRM, Nicolas has worked with Dynamics 365 Customer Engagement, with Microsoft Social Engagement since its inception as Microsoft Social Listening. Also, he implemented Microsoft Dynamics Marketing and Parature. In the last years, Nicolas specialized in Power Apps and Power Automate (MS Flow) as well.
Nicolas' role in recent years has been evolving from functional consultant to solutions architect, and nowadays he uses the skills he developed both as a consultant and as an architect, as Presales Director at Infoavan.