Microsoft’s Customer Insights with Satish Thomas

Microsoft’s Customer Insights with Satish Thomas

Satish Thomas


FULL SHOW NOTES
https://podcast.nz365guy.com/172

  • A Brief introduction about Satish Thomas' life – Personal, Educational and Career Background – started as an intern in Microsoft  
  • Discussion about his interests, hobbies and the great things about Botswana, Southern Africa  
  • Find out about the book Satish wrote and what he learnt from that experience   
  • Satish's involvement in Microsoft Dynamics Lifecycle Services and how it started  
  • The methodologies involved in Microsoft Dynamics Lifecycle Services (LCS)  
  • Satish's journey to working with Microsoft  
  • An overview of Microsoft Customer Insights  
  • What Satish thinks about Microsoft AppSource   
  • If Satish is going to re-build AppSource today, would he do anything differently?  
  • The portfolio Satish is currently responsible for – what would a partner be working with and what will the customer see in the market now  
  • Learn more about what a customer data platform (CDP) is and how does it help your business  
  • The reasons why Microsoft built Customer Insights and its origin   
  • The type of industries who are using this technology particularly the Microsoft Customer Insights  
  • What kind of data sets people commonly use  
  • Companies and industries that are taking advantage of Microsoft Customer Insights   
  • System wise, where do these data coming from?  
  • ISV Story for Microsoft Customer Insight products  
  • What excites Satish about the Wave 1 announcement  
  • Resources and training materials available for the community to access – Dynamics 365 Customer Insights and Customer Insights in a day workshop  

 

Books and Resources

 

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Satish Thomas

Satish Thomas originally from Botswana, Southern Africa, joined Microsoft in 2006. He started his journey in Microsoft as an intern. He has a bachelor's degree in Computer & Electrical Engineering from the Illinois Institute of Technology. Currently, he is the Head of Product for Microsoft Dynamics 365 Customer Insights. He was a Group Program Manager on the founding team behind Microsoft AppSource, Microsoft’s business apps marketplace. Prior to that, he was the led engineering & product management charter for Microsoft Dynamics 365 F&O (ERP) platform teams, including the v1 release of Lifecycle Services which is now a mainstream offering for Dynamics.