Implementation of Microsoft Field Service With Daniel Gittler

Implementation of Microsoft Field Service With Daniel Gittler

Daniel Gittler


FULL SHOW NOTES
https://podcast.nz365guy.com/253

  • A brief introduction about Daniel Gittler’s life and family 
  • A discussion about Daniel’s FieldOne Systems Journey  
  • Microsoft journey of Daniel Gittler 
  • What drove this success at FieldOne? 
  • Introduction to Microsoft Field Service 
  • Learn more about the implementation of Microsoft Field Service 
  • A conversation about why customers should consider using Microsoft Field Service  
  • The benefits of using Microsoft Field Service 
  • Microsoft Field Service - tools and functions 
  • An overview of what connected field service is 
  • Connected field service – what it does and how it helps the customers 
  • Talks about the Partner’s role in Microsoft Field Service 
  • What part did partners play in growing their business? 
  • How did they get partners to promote their product? 
  • The partners that have excelled in this space. 
  • The two things companies do the best with the implementation of Microsoft Field Service 
  • Talks about the future of Microsoft Field Service 
  • How they handle backlogs 
  • Talks about what Management assets are 
  • Daniel’s plans and thoughts about Management assets  
  • The difference between Microsoft Direct Engagement and Partner Ecosystem   

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Daniel Gittler

Daniel Gittler is the Principal Program Manager at Microsoft. He has been focused on the Field Service space since 2008 with a company called FieldOne Systems, which became Microsoft Field Service in 2015. He lived and breathed Field Service! In addition to that, Daniel spent 4 years building out Universal Resource Scheduling, the scheduling solution powering Field, Project, and Customer Service and now heavily focused on the Asset Servicing space within Field Service.