Vlad Sarov is the COO at Dynamica Labs, an ISO9001-certified Microsoft Dynamics CRM development team, one of the oldest Microsoft CRM partners. For over 16 years, years, they have developed deep expertise in all aspects of MS Dynamics: updates and continuous improvements, configuration, customization, migrations, quality assurance, etc. Vlad has been involved in a large number of projects for both SMBs and large companies, including Shell, Citizen Advice Bureau, Transwestern, and the Civil Aviation Authority.