Rick McCutheon has been involved with the CRM industry for over 20 years as a Senior Executive, Reseller, Board Member, Educator, Consultant and Professional Speaker. He is a Dynamics 365 MVP (Most Valuable Professional) and holds the prestigious Certified Sales Professional Designation from the Canadian Professional Sales Association.
Rick currently leads a CRM and Sales Coaching Practice with expertise in Process Design, Social Selling, Gamification and Marketing Automation. He is one of the few professional speakers and workshop leaders who can draw on their personal experience, having worked directly on hundreds of CRM and Sales Force Automation initiates. Please go to www.fullcontactselling.com for information on his programs.