FULL SHOW NOTES
All in one Digital Contact Center
Introducing Voice Channel for Dynamics 365 Customer Service (microsoft.com)
Voice channel in Omnichannel for Customer Service | Microsoft Docs
Customer Service Omnichannel Support | Microsoft Dynamics 365
Microsoft Customer Experience Platform
Introducing Microsoft Customer Experience Platform: A complete marketing solution for connected experiences.
Customer Experience Platform | Microsoft
Accelerate cross-organization collaboration with Dynamics 365 and Microsoft 365
Music by: StockSounds Title: Energetic Upbeat Pop Summer Licensee: Cloverbase Limited
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Neha Bajwa is Sr. Director in the Business Application Marketing group at Microsoft. Previously, Neha led the Data Platform marketing group in Microsoft's US subsidiary, where she was responsible for driving US business, marketing and operations for Microsoft SQL and Azure Data Services business. Neha has been with Microsoft since 2005, and in previous years held various roles as marketing & Strategy lead for SQL, Identity, security and management business. Neha has a wide range of experience at Microsoft including partner, segment and product marketing, overseeing major launches across SQL, Security, Identity and Management. She has also spent time as a product planner for SQL and security portfolio of products. Neha joined Microsoft when Microsoft acquired Sy Software, best of breed anti-virus, the anti-spam company where she was responsible for product strategy, planning and marketing for a portfolio of products.cts.